FREE Shipping & 30-Day Guarantee Refund
At Pepper & Mint, we strive to make your shopping experience seamless and delightful. Enjoy swift and hassle-free delivery of your charming purchases with our shipping and returns policy:
Shipping Policy:
🌿Free Shipping: Orders with a USA address over US$75 qualify for free shipping, while international orders over US$100 also ship for free.
🌿Shipping Timeframes: US orders are typically dispatched within 7 to 14 days. Once shipped, please allow 2-5 days for delivery. International orders are shipped within 7 to 14 days, contingent upon customs processing times.
🌿Weight-Based Rates: Note that shipping rates for many items are weight-based.
🌿Secure Checkout: Your checkout process is guaranteed safe and secure.
🌿Global Shipping: We offer worldwide shipping to cater to our diverse clientele. We are able to ship to most countries, except for North Korea, Russia, Belarus, Iraq, Israel and Ukraine.
🌿Merchandise: Every international order is dispatched as "Merchandise." Please bear in mind that international shipments might attract custom duties or import taxes upon arrival in your country. It is the customer's responsibility to cover these additional costs, and we recommend reaching out to your local customs office for further details.
Return & Refund Policy:
30-Day Guarantee
🌿Satisfaction Guarantee: We want you to adore your order. While our products are generally non-returnable, we aim for a 100% satisfaction rate. If you encounter any issues, please email us at support@pepperandmint.co.
🌿Refund Eligibility: Incorrect, damaged, or defective items are eligible for a full refund. Requests for refunds must be made within 30 days of purchase, and the items should be unused and in their original condition. Note that products from SALE collections are not eligible for refund.
🌿Refund Process: To inquire about a refund, contact us at support@pepperandmint.co.
🌿Refund Policy Updates: Kindly note that our refund policy is subject to change without prior notice.
🌿Color Accuracy Disclaimer: Colors may vary in appearance depending on individual screen resolution settings. We have taken utmost care to present the colors and images of our products as accurately as possible. If you have any queries about the colors of a specific item, feel free to contact us before making your purchase.
We understand the importance of transparency and want to ensure that your shopping experience with us is not only delightful but also informed. All final decisions regarding returns are subject to the discretion of Pepper & Mint.
Should you have any questions or concerns regarding returns or refunds, please don't hesitate to get in touch with us at support@pepperandmint.co.
Many thanks !🌿